Privacy and Personal Information Policy
Clinique podiatrique de la Petite-Patrie helps protect your personal information.
Thanks to your personal information, we can serve you better on a daily basis.
This is why we implement new practices and continually improve them.
Legislative provisions regarding the protection of personal information are gradually changing and that is why we comply with the new requirements of these laws.
Data retention
When the purposes for which personal information was collected or used have ended, we destroy or anonymize the information.
Please note that in the event of disagreement or for any questions about the way in which Clinique podiatrique de la Petite-Patrie uses your personal information, we can modify your preferences if you request it by email or by telephone.
Information we collect:
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Information that you voluntarily provide to us, such as your name, email address and telephone number, when you fill out a form on our website or contact us by email.
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Information you provide to us when you use our clinic's services, such as your name, address, telephone number, email address, health insurance number and health information.
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Information we collect automatically, such as your IP address, your use of our website, and browser information.
How we use this information:
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To provide you with the services you have requested, such as appointments, treatments and medical care.
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To contact you for administrative reasons, such as informing you of changes in our policies or to send you invoices or instructions relating to your treatment.
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To improve our website and services, by analyzing the data we collect
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To comply with current laws and limit risks related to cybersecurity and the fight against financial crime
Please also note that Clinique podiatrique de la Petite-Patrie may collect, use or communicate some of your personal information in order to better know you, understand your needs, interests and preferences. You may refuse by clicking ''Block all'' on the pop-up window with your first visit on our site.
Electronic Medical Record (EMR):
We use Medesync, which is certified by the Ministry of Health and Social Services (MSSS) in terms of security and personal information via the Global Verification Kit (TGV). This certification requires your EMR to comply with more than 400 safety rules. For more information on this subject, visit the MSSS Information Technologies-Internet site and the following document:
This program is a subsidiary of Telus Health. To learn more about their Privacy Management Program Framework, visit the following link:
Information sharing:
We do not sell your personal information to third parties.
We may share your personal information with third parties to provide you with the services you have requested, such as laboratories for blood tests or orthotics, or radiologists for images.
We may also share your personal information with third parties to comply with applicable laws and regulations, to respond to a subpoena or other legal request, or to protect the rights, property or safety of our clinic, our employees, our customers or the public.
Accessing and updating your information:
You can access your personal information by logging into your Pomelo account or by contacting us directly.
You can update your personal information by logging into your account on our website or by contacting us directly.
If you wish to delete your personal information from our system, please contact us directly. If applicable, please allow a maximum period of 30 days for the Clinique podiatrique de la Petite-Patrie to apply the corrections or delete the personal information we hold. Please note that we may be required to retain certain information for legal or security reasons.
Resource person for Law 25:
Name : Anthony Laroche, owner of Clinique podiatrique de la Petite-Patrie
Email : info@podiatrepetitepatrie.com
Phone: 514-508-7433